Jane's AI Scribe, priced and privacy-checked
2026-10-17 Sample issue PhysiotherapyTry it Tool: Jane AI Scribe
Jane's built-in AI Scribe drafts physio chart notes, now in 1:1 telehealth too, for CA$15 per practitioner per month.
Today's useful thing
The job: a physio finishes a 45-minute assessment, then spends lunch writing the note. If your clinic runs on Jane, a scribe is already inside the software.
AI Scribe records the session (or your dictation afterwards) and drafts a chart note in your template. You review, edit and sign it. If you tick the option in your template, it also uses your last 10 chart entries and the most recent intake form (Jane feature page). Since May 29, 2026 it also works in 1:1 telehealth calls: press "Transcribe" in the call window.
- Cost: CA$15 per month per practitioner who opts in, unlimited notes. Every Jane plan includes 5 free AI notes per month (Jane pricing, checked 2026-10-17).
- Setup time: Jane publishes no figure. Our estimate, not Jane's: under an hour for one practitioner, mostly choosing a template and writing a consent script.
- Privacy check (PHIPA/PIPEDA, the Ontario and federal privacy laws):
- Jane calls it "Fully HIPAA, PIPEDA & GDPR compliant by design" (HIPAA and GDPR are US and EU privacy laws) and says clinical data is "never used to train AI models" (feature page). That is Jane's claim, not an independent audit.
- Canadian Jane accounts are stored in Montreal and Calgary (security FAQ). AI Scribe is the exception: Jane uses "a US-based service provider" and "temporary data processing in the U.S." (privacy notice). Tell patients this.
- By default, recordings are deleted once the draft is made; a backup copy is deleted after one week (Jane guide).
- We found no public contract setting out what Jane does with your patient data for AI Scribe. Ask Jane for one.
- Consent is on you: "AI scribe users are accountable for obtaining patient consent" (OntarioMD). The Ontario privacy commissioner's AI scribe guidance expects a privacy impact assessment (a written review of privacy risks) before you start, according to Baker McKenzie.
- Verdict: Try it, if you already use Jane. The 5 free notes let you test it on real visits. Read every draft before signing. Do not switch systems just to get it.
Quick hits
- Ontario's Auditor General found 12 of the province's 20 approved AI scribe vendors put incorrect information in notes and 9 invented content (The Logic; report). Jane was not named.
- The privacy commissioner's AI scribe guidance covers vendor checks, contracts and monitoring (IPC).
Try this tomorrow
- In Jane, find AI Scribe and confirm the 5 free notes (5 minutes).
- Write a short consent script: what is recorded, that audio is processed in the US, that a person checks the note, and that the patient can say no (10 minutes).
- Pick one practitioner and two consenting patients. Use your normal assessment template (5 minutes).
- After each visit, time how long reviewing and fixing the draft takes. Compare with usual (10 minutes).
- Check the recording deletion setting fits your records policy (5 minutes).
- Email Jane two questions: which US company processes AI Scribe audio, and what agreement they sign with your clinic (10 minutes).
Total: about 45 minutes.
Real example
Both examples come from Jane, so treat them as vendor material. In a November 19, 2025 press release, physiotherapist Sean Overin says: "AI Scribe has cut my charting time by 75%." His clinic is not named. On Jane's blog, Elaine Lu, a physical therapist in Utah, says of insurer claims: "I'm getting more approvals." We found no independent Canadian physio clinic measuring results.
Your turn
If you tried an AI scribe and stopped, what made you stop?